Congratulations! :) Finally you feel interest on Microsoft Dynamic CRM! Great!!
Before going farther, we should know how Microsoft Dynamic CRM is related to business analysis and design.
Microsoft Dynamics CRM is a business solution to help developers, nurture contacts, track your sales and keep your customer happy :). So, it’s pretty much obvious that whenever you want to implement Microsoft Dynamics CRM, you must think about the impact it will create on your business. You have to analyze how much business value it will add and then design your implementation accordingly.
Business Analysis is a kind of research to identify the business need of a solution and determining its problems. You can go through the following steps for better understanding the business analysis of Microsoft Dynamics CRM.
1. Chime with Microsoft Dynamics CRM:
In most cases, as a business analyst we are expected to dive into a project and start working as quickly as possible. Sometimes, project might be already started or we cannot understand what the project is and why it should exists. Sometimes, we face too much difficulty about understanding the project and as an analyst it’s our job to simplify the scope, business objectives and requirements as soon as possible.
But, doing too much hurry, we may go in the wrong direction. That might make the project fail.
So, before implementing Microsoft Dynamics CRM you have to spend time for analyzing its business value. You have to make sure that you are not making mistakes. To do so, at first you have to be familiar with the Microsoft Dynamics CRM, you have to learn it, capture it and be chime with it.
- Leveraging the power of Office 365 and Power BI
- SMS Marketing
- Use of Media Library directly from the Html code.
- CRM APP for outlook will support Firefox, Safar for Mac
- Perform analysis in excel, within Dynamics CRM
- Generate documents from CRM using pre-defined templates
- Multi-Stream and Single Stream dashboards
Below is a list of Dynamics CRM Build and Version numbers as a quick reference.
|Version||Build Number||Release Date (DD/MM/YYYY)||KB Articles:||SDK Version|
|Update Rollup 1||05.00.9688.1045||07/04/2011||KB2466084|
|Update Rollup 2||05.00.9688.1155||06/06/2011||KB2466086|
|Update Rollup 3||05.00.9688.1244||26/07/2011||KB2547347||5.0.5|
|Update Rollup 4||05.00.9688.1450||19/09/2011||KB2556167|
|Update Rollup 5||05.00.9688.1533||20/10/2011||KB2567454||5.0.7 5.0.8|
|Update Rollup 6||05.00.9689.1985 05.00.9690.1992||12/01/2012 20/01/2012||KB2600640||5.0.9|
|Update Rollup 7||05.00.9690.2165||22/03/2012||KB2600643||5.0.10|
|Update Rollup 8||05.00.9690.2243||03/05/2012||KB2600644|
|Update Rollup 9||Cancelled||-||-|
|Update Rollup 10||05.00.9690.2730 05.00.9690.2740||16/08/2012 04/10/2012||KB2710577||5.0.12|
|Update Rollup 11||05.00.9690.2835 05.00.9690.2838||11/10/2012 23/10/2012||KB2739504|
|Critical Update for Update Rollup 11||05.00.9690.2903||7/26/2013||KB2855319|
|Update Rollup 12 (OnPremise / v2)||05.00.9690.3218/ 05.00.9690.3233/ 05.00.9690.3236||07/01/2013 30/01/2013||KB2795627||5.0.14|
|CRM Online "Polaris" (UR12+)||05.00.9690.3233||13/01/2013||N/A||5.0.14|
|Update Rollup 13||05.00.9690.3448||03/26/2013||KB2791312||5.0.15|
|Update Rollup 14||05.00.9690.3557||07/13/2013||KB2849744||5.0.16|
|Update Rollup 15||05.00.9690.3731||10/08/2013||KB2843571||5.0.17|
|Update Rollup 15 v2||5.0.9690.3739||10/08/2013||KB2843571||5.0.17|
|Update Rollup 16||05.00.9690.3911||22/01/2014||KB2872369||5.0.17|
|Update Rollup 17||5.0.9690.4150||12/05/2014||KB2915687||5.0.17|
Scenario 1 (CRM and ADFS installation on same box)Basic requirements One Public IP is needed One SSL Certificate is needed (wild card certificate preferred) ADFS should use default website port 80 and SSL port 443 on IIS CRM could use port 5555 and SSL port 444 on IIS DNS need to be configured on the Domain Controller machine under the public domain lookup zone. Following are the A records for proper CRM URL resolution
- ADFS Server URL(External Domain)
- Dev URL(CRM Discovery Service end point)
- Auth URL(CRM IFD Federation end point)
- Org URL(Organization of CRM)
- Internal CRM URL(CRM Claim Federation end point)