KB2600640 is not installed on this computer in CRM 2011

KB2600640 is not installed on this computer in CRM 2011

Recently i was applying rollup 17 updates to Dynamics CRM 2011 server and i got this error message while installation of SRS Data Connector for reporting services. “KB2600640 is not installed on this computer in CRM 2011”.

Basically it complains about installing the Update Rollup 6. My rollup update version for SRS data connector was older than Rollup 6 and i have to install rollup updates 6 before to install rollup updates 17.

http://support.microsoft.com/kb/2600640?wa=wsignin1.0

http://www.microsoft.com/en-us/download/details.aspx?id=28712

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Comment (1)

  • pravin Reply

    Hi, we have only Rollup 12 on our server (not having rollup 6), we installed 12 directly there was no problem while installation. Now we want to install rollup 18 but it gives error

    “KB2600640 is not installed on this computer.” ,

    when we try to install rollup 6 its gives error

    “—————————
    Microsoft Dynamics CRM Update Rollup 6
    —————————
    Échec de l’action Microsoft.Crm.UpdateWrapper.MspInstallAction.

    The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade.

    later we tried to uninstall rollup 12 but we cant as same error :”KB2600640 is not installed on this computer.” ,

    Is anybody have solution for same?

    April 15, 2016 at 11:15 am

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