Microsoft planned to combine both of their CRM and ERP in a single frame. They launched it in July 2016 under the codename ‘Madeira’. Microsoft planned to manage Sales, Customer Service, Operations, Financials, Field Service, Project Service Automation and Marketing through this Dynamic 365. The main goal of this Dynamics 365 is to provide better customer engagement, Empowering employees, Operations optimization and Reinventing products and business models.(more…)
I recently passed my exam 77-891 MOS Microsoft 365 office Specialist and i am sharing learning material for people who wanted to pass this exam.
This exam is divided into four major modules
1. Navigate Office 365
1.1. Navigate Office 365 Features
1.2. Navigate in Applications
2. Communicate by using Office 365 Outlook Web Application
2.1. Manage E-mail
2.2. Organize Calendars
2.3. Manage Contacts
2.4. Manage Tasks
2.5. Configure Outlook Web Application Options
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